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Terms of Service

Last updated: 2026-03-14

Terms of Service

PropLock.ai — Radvix Solutions LLC

Effective Date: March 14, 2026

PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING THE PROPLOCK.AI PLATFORM ("SERVICE") OPERATED BY RADVIX SOLUTIONS LLC ("COMPANY," "WE," "US," OR "OUR"), A FLORIDA LIMITED LIABILITY COMPANY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1. Definitions

"Agent" means the software agent provided by PropLock.ai that a Subscriber installs on their own system to facilitate the import and tracking of closed trade data.

"Subscriber" or "User" or "You" means any individual or entity that registers for, accesses, or uses the Service.

"Prop Firm" means any proprietary trading firm, including but not limited to Apex Trader Funding, through which a Subscriber participates in evaluation or funded trading programs.

"Closed Trade Data" means data relating exclusively to trades that have been fully closed and realized, excluding any unrealized profit and loss data.

"Evaluation Stage" means the phase during which a Subscriber is being assessed by a Prop Firm for eligibility to receive funded trading capital.

"Funded Stage" means the phase during which a Subscriber has been approved by a Prop Firm and is trading with allocated capital.

2. Description of Service

PropLock.ai is a Software-as-a-Service (SaaS) platform that enables proprietary trading firm participants to import, track, and monitor their closed trade activity. The Service provides compliance tracking tools designed to help Subscribers monitor their adherence to the rules and parameters set by their respective Prop Firms during both the Evaluation Stage and the Funded Stage.

The Service operates through an Agent that the Subscriber installs on their own system. The Agent imports Closed Trade Data only. The Service does not collect, store, process, or display any unrealized profit and loss information.

IMPORTANT: The Service does not require, request, collect, or store Subscriber trading account credentials at any time. The Agent operates without access to your Prop Firm login credentials.

3. Acceptance of Terms

By creating an account, installing the Agent, or otherwise accessing or using the Service, You acknowledge that You have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines, policies, or rules posted on the Service. We reserve the right to modify these Terms at any time. Continued use of the Service after any modification constitutes acceptance of the updated Terms.

4. Eligibility and Account Registration

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use this Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Subscription and Payment

Access to the Service requires a paid subscription. Subscription fees, billing cycles, and payment terms are as displayed on the Service at the time of purchase. All fees are non-refundable except as expressly stated herein or as required by applicable law. We reserve the right to change pricing at any time upon reasonable notice. Failure to pay fees when due may result in suspension or termination of your account.

6. Permitted Use and Restrictions

You agree to use the Service solely for lawful purposes and in accordance with these Terms. You shall not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Agent or any part of the Service.
  • Use the Service to engage in any form of market manipulation, fraud, or other illegal activity.
  • Distribute, sublicense, lease, rent, or otherwise transfer Your access to the Service to any third party.
  • Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.
  • Use automated means (other than the authorized Agent) to access, scrape, or interact with the Service.
  • Misrepresent Your identity, trade data, or compliance status.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service in any manner that could damage, disable, overburden, or impair the Service.

7. Intellectual Property

The Service, including but not limited to the Agent software, website, user interface, logos, trademarks, trade names, content, documentation, and all underlying technology, are and shall remain the exclusive property of Radvix Solutions LLC and its licensors. These Terms do not grant You any right, title, or interest in the Service except for the limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. All rights not expressly granted herein are reserved.

8. Data Ownership and Accuracy

You retain ownership of Your Closed Trade Data. By using the Service, You grant us a limited, non-exclusive license to process, store, and display Your Closed Trade Data solely for the purpose of providing the Service to You.

YOU ACKNOWLEDGE AND AGREE THAT: (a) The accuracy, completeness, and timeliness of Closed Trade Data imported through the Agent depends on numerous factors outside our control, including but not limited to the data provided by Your trading platform, network connectivity, and system configurations; (b) We do not independently verify the accuracy of any trade data; (c) The Service is a tracking and monitoring tool only and does not constitute trading advice, compliance certification, or a guarantee of compliance with any Prop Firm's rules; (d) You are solely responsible for verifying the accuracy of all data displayed by the Service and for ensuring Your own compliance with all applicable Prop Firm rules and regulations.

9. No Financial or Trading Advice

THE SERVICE IS PROVIDED FOR INFORMATIONAL AND TRACKING PURPOSES ONLY. NOTHING IN THE SERVICE CONSTITUTES FINANCIAL ADVICE, INVESTMENT ADVICE, TRADING ADVICE, OR ANY OTHER FORM OF PROFESSIONAL ADVICE. THE COMPANY IS NOT A REGISTERED BROKER-DEALER, INVESTMENT ADVISOR, COMMODITY TRADING ADVISOR, OR FINANCIAL PLANNER. YOU SHOULD CONSULT WITH QUALIFIED PROFESSIONALS BEFORE MAKING ANY TRADING OR FINANCIAL DECISIONS. THE COMPANY DOES NOT ENDORSE, RECOMMEND, OR GUARANTEE ANY PROP FIRM, TRADING STRATEGY, OR TRADING OUTCOME.

10. No Affiliation with Prop Firms

PropLock.ai and Radvix Solutions LLC are not affiliated with, endorsed by, sponsored by, or in any way officially connected with any proprietary trading firm, including but not limited to Apex Trader Funding or any of its subsidiaries or affiliates. All Prop Firm names, logos, and trademarks are the property of their respective owners and are used herein solely for identification purposes. The Service is an independent third-party tool.

11. Compliance Tracking Disclaimer

THE COMPLIANCE TRACKING FEATURES OF THE SERVICE ARE PROVIDED AS A CONVENIENCE TOOL ONLY. THE SERVICE MONITORS CERTAIN PARAMETERS BASED ON RULES AS WE UNDERSTAND THEM AT THE TIME, BUT: (a) PROP FIRM RULES MAY CHANGE AT ANY TIME WITHOUT NOTICE TO US; (b) OUR INTERPRETATION OF PROP FIRM RULES MAY NOT MATCH THE PROP FIRM'S OWN INTERPRETATION OR ENFORCEMENT; (c) THE SERVICE MAY NOT TRACK ALL APPLICABLE RULES OR PARAMETERS; (d) TECHNICAL ISSUES, DELAYS, OR ERRORS MAY CAUSE INACCURATE COMPLIANCE REPORTING; (e) THE SERVICE DOES NOT GUARANTEE THAT YOU WILL PASS ANY EVALUATION OR MAINTAIN ANY FUNDED ACCOUNT STATUS; (f) YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR YOUR OWN COMPLIANCE WITH ALL PROP FIRM RULES.

WE EXPRESSLY DISCLAIM ANY LIABILITY FOR ANY LOSSES, DAMAGES, ACCOUNT FAILURES, FAILED EVALUATIONS, ACCOUNT TERMINATIONS, OR ANY OTHER ADVERSE OUTCOME RESULTING FROM YOUR RELIANCE ON THE COMPLIANCE TRACKING FEATURES OF THE SERVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RADVIX SOLUTIONS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, "COMPANY PARTIES") BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, TRADING LOSSES, FAILED EVALUATIONS, LOSS OF FUNDED ACCOUNTS, OR OTHER INTANGIBLE LOSSES.
  • ANY LOSS OR DAMAGE ARISING FROM: (i) YOUR USE OF OR INABILITY TO USE THE SERVICE; (ii) ANY INACCURACY, DELAY, OR ERROR IN THE DATA PROVIDED BY THE SERVICE; (iii) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (iv) ANY TRADING DECISIONS MADE BASED ON INFORMATION PROVIDED BY THE SERVICE; (v) ANY THIRD-PARTY CONDUCT OR CONTENT; (vi) ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICE.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY PARTIES EXCEED THE GREATER OF: (a) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIMITATIONS SET FORTH ABOVE SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY PARTIES DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE DATA PROVIDED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE; (c) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (d) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; (e) THE SERVICE WILL BE COMPATIBLE WITH ANY PARTICULAR TRADING PLATFORM OR PROP FIRM; (f) THE COMPLIANCE TRACKING FEATURES WILL ACCURATELY REFLECT YOUR COMPLIANCE STATUS WITH ANY PROP FIRM.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) Your use of or access to the Service; (b) Your violation of these Terms; (c) Your violation of any applicable law, rule, or regulation; (d) Your trading activities; (e) Any dispute between You and any Prop Firm; (f) Any inaccuracy in information or data You provide; (g) Your negligence or willful misconduct; (h) Any third-party claim arising from Your use of the Service. This indemnification obligation shall survive the termination of these Terms and Your use of the Service.

15. Dispute Resolution and Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION SHALL TAKE PLACE IN MIAMI-DADE COUNTY, FLORIDA, UNLESS MUTUALLY AGREED OTHERWISE. THE ARBITRATOR'S AWARD SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU ALSO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. To the extent that any court proceeding is permitted hereunder, You and the Company consent to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida.

17. Termination

We may suspend or terminate Your access to the Service at any time, with or without cause, with or without notice, effective immediately. You may cancel Your subscription at any time through Your account settings. Upon termination: (a) Your license to use the Service ceases immediately; (b) We may, but are not obligated to, delete Your data; (c) Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, and 18 through 22.

18. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, epidemics or pandemics, power outages, internet or telecommunications failures, cyberattacks, or failures of third-party service providers.

19. Third-Party Services and Links

The Service may contain links to or integrate with third-party websites, services, or platforms. We do not endorse, control, or assume any responsibility for any third-party content, products, or services. Your interactions with third parties are solely between You and such third parties, and we shall not be liable for any loss or damage arising from such interactions.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

21. Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between You and the Company regarding the Service and supersede all prior and contemporaneous agreements, proposals, and representations, whether written or oral, regarding the same subject matter.

22. Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term. The Company's failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

24. Notices

All notices to the Company should be sent to: support@proplock.ai or by mail to Radvix Solutions LLC, Florida, United States. We may provide notices to You through the Service, by email to the address associated with Your account, or by other reasonable means.

25. Contact Information

If You have any questions about these Terms, please contact us at:

Radvix Solutions LLC
Email: support@proplock.ai
Website: https://proplock.ai

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